These Terms & Conditions (“Terms”) govern your use of the FlexxExpress website, your booking of our fully furnished one and two-bedroom apartments, and your stay in any FlexxExpress property in the Greater Boston area. By accessing our website, making a reservation, or staying at any FlexxExpress apartment, you agree to be bound by these Terms. If you do not agree, you must not use our website or services.
For questions, please contact us at support@flexxexpress.com or visit us at 10 Technology Drive, STE 40, Hudson, MA 01749.
1. Definitions
For the purposes of these Terms:
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“FlexxExpress”, “we,” “us,” or “our” refers to the corporate housing provider operating furnished apartments in the Greater Boston area.
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“You” or “Guest” refers to any person accessing our website, making a booking, or staying in one of our apartments.
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“Property” or “Apartment” refers to any fully furnished one or two-bedroom unit provided by FlexxExpress.
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“Website” refers to any FlexxExpress online presence, including our main website and any related booking pages.
2. Acceptance of Terms
By using our website, contacting us, or making a reservation, you acknowledge that you have read, understood, and agree to these Terms & Conditions, as well as our Disclaimer and Privacy Policy. If you are making a booking on behalf of a company, you confirm that you are authorized to accept these Terms on its behalf.
FlexxExpress may update these Terms at any time. Changes become effective when posted on the website. Your continued use of our website or services after updates constitutes acceptance of the revised Terms.
3. Website Use and Content
The FlexxExpress website is provided for:
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Viewing furnished apartment options in Greater Boston
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Checking availability and making inquiries
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Learning about corporate housing, short-term stays, and business travel accommodations
You agree to use the website only for lawful purposes and not to:
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Misrepresent your identity or contact details
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Interfere with the operation or security of the site
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Attempt to data mine, scrape, or reproduce content without permission
All descriptions, photos, and information about apartments are provided as a general guide and may not reflect the exact unit you will receive. SEO-optimized phrases such as “fully furnished apartments in Greater Boston” or “corporate housing for business travelers” are used for discoverability and marketing only, and do not change the legal meaning of these Terms.
4. Reservations, Bookings, and Confirmations
4.1 Reservation Requests
Submitting a reservation request through our website, email, or phone does not guarantee a booking. Your stay is only confirmed when:
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FlexxExpress issues a written confirmation
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Required information and documentation are provided
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Any deposit or initial payment has been successfully processed
We reserve the right to refuse any booking request at our sole discretion.
4.2 Accuracy of Information
You must provide accurate, complete, and current information when booking, including:
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Full name
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Contact details
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Payment information
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Number of guests and length of stay
FlexxExpress is not responsible for issues arising from incorrect or incomplete information provided by you.
5. Pricing, Fees, and Payment
5.1 Rates
Rates for fully furnished one and two-bedroom apartments in Greater Boston may vary depending on:
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Season and demand
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Length of stay
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Apartment size, location, and amenities
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Corporate or negotiated rates
All prices are subject to change without notice until the booking is confirmed in writing.
5.2 Additional Charges
In addition to the base rate, other fees may apply, such as:
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Cleaning fees
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Security deposits
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Parking fees
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Pet fees (where applicable)
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Late check-out fees
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Damage or replacement charges
The specific charges applicable to your stay will be outlined during the booking process or in your rental agreement.
5.3 Payment Terms
Payment terms, including due dates and accepted methods of payment, will be communicated during the reservation process. Failure to make payments when due may lead to cancellation of your booking.
6. Check-In, Check-Out, and Length of Stay
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Check-in and check-out times will be provided in your confirmation or rental agreement.
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Early check-in or late check-out may be possible by prior arrangement and may incur additional charges.
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Minimum stay requirements may apply depending on the property, the season, and the type of booking (short-term, mid-term, or corporate housing).
Failure to vacate the apartment by the agreed check-out time may result in extra charges or other actions as permitted by applicable law.
7. Guest Responsibilities and Use of the Property
By staying in a FlexxExpress apartment, you agree to:
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Treat the apartment, furniture, and fixtures with care
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Maintain reasonable cleanliness and hygiene
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Comply with all building rules, community regulations, and local laws
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Respect neighbors by avoiding excessive noise and disturbances
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Ensure the number of occupants does not exceed the agreed maximum
You are responsible for the conduct of all guests, visitors, and anyone you permit to access the apartment.
8. Prohibited Activities
You agree not to engage in any of the following while staying in a FlexxExpress property:
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Any illegal activity or violation of local, state, or federal laws
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Smoking in non-smoking units or common areas (if designated as non-smoking)
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Hosting parties, events, or large gatherings without prior written approval
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Using the apartment for commercial filming, unauthorized photoshoots, or business operations beyond normal remote work tasks
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Keeping unauthorized pets
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Damaging or removing furniture, appliances, or building property
FlexxExpress reserves the right to terminate your stay without refund if you breach these rules or engage in behavior that endangers people or property.
9. Damage, Security Deposit, and Repairs
You may be required to pay a security deposit prior to check-in. The deposit, if applicable, may be used to cover:
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Damage to the apartment, furnishings, or appliances
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Excessive cleaning costs
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Missing items
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Violation of no-smoking rules or pet policies
If damage exceeds the amount of the security deposit, you will be responsible for paying the additional costs. Normal wear and tear is not considered damage.
You must promptly report any damage, malfunction, or maintenance issues to FlexxExpress so we can arrange repairs as needed.
10. Cancellations, Changes, and Refunds
Our cancellation and change policies may vary by property, season, and length of stay. Specific terms will be communicated during the booking process or in your rental agreement. In general:
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Cancellations made within the allowed timeframe may receive a partial or full refund, subject to terms.
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Late cancellations or no-shows may result in forfeiture of deposits or prepaid amounts.
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Changes to travel dates, length of stay, or number of guests are subject to availability and may result in revised rates or additional fees.
Please review your reservation confirmation carefully and contact us at support@flexxexpress.com if you need clarification.
11. Limitation of Liability
To the fullest extent permitted by law, FlexxExpress, its owners, employees, and partners are not liable for:
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Any indirect, incidental, consequential, or special damages
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Loss of personal belongings or valuables
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Injury, illness, or accidents occurring on the property, unless caused by our proven negligence
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Interruptions or failures of utilities, internet, or building services that are beyond our reasonable control
You are encouraged to carry appropriate personal and travel insurance for your stay.
12. Indemnification
You agree to indemnify, defend, and hold harmless FlexxExpress and its affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including attorneys’ fees) arising from:
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Your breach of these Terms
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Your misuse of the apartment, website, or services
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Any violation of law or third-party rights by you or your guests
13. Intellectual Property
All content on the FlexxExpress website—including text, images, graphics, logos, and layout—is owned or licensed by FlexxExpress and protected by intellectual property laws. You may not:
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Copy, reproduce, or distribute website content without permission
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Use FlexxExpress trademarks or branding without written consent
14. Privacy
Your use of the website and our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the site or booking with us, you consent to the processing of your data in accordance with our Privacy Policy.
15. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles. Any disputes arising out of or related to your use of the website, your booking, or your stay shall be subject to the exclusive jurisdiction of the courts located in Massachusetts, USA.
16. Entire Agreement
These Terms, together with any written booking confirmation, lease, or rental agreement, and our Disclaimer and Privacy Policy, constitute the entire agreement between you and FlexxExpress regarding your use of our website and services.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
17. Contact Us
For any questions about these Terms & Conditions, reservations, or our fully furnished apartments in the Greater Boston area, please contact:
FlexxExpress
Email: support@flexxexpress.com
Address: 10 Technology Drive, STE 40, Hudson, MA 01749
We are happy to help you clarify any details before you confirm your stay.